Reply:
Dear Erica, We are so sorry that your child did not enjoy the Sugar Tong. It is one of our most popular tongs due to its size and the medium tension provided by the stainless steel material. In most Montessori classrooms you will find a variety of spooning/tonging exercises. The utensils are varied so that children can practice and refine their fine-motor movements and strengthen their pincer grips. We offer tongs in a variety of shapes, sizes, tensions, and materials. In the classroom each tong is usually matched to an appropriately sized transferring material so that the child can be successful. If you select appropriately sized material so your child can be successful, there should be no need to stretch the tongs apart. Please know that your satisfaction is always guaranteed. You may return any item, for any reason, for a full refund or an exchange for another item. Please contact Customer Service at 877-975-3003 or info@montessoriservices.com for assistance. Thank you for your feedback. Kristine (Krissy) Beoka Merchandising Manager